Privacy Policy

kurkku and ITOCHU are committed to protecting any personal information provided voluntarily by you through this website (, including your name, address, e-mail address and other personally identifiable information(collectively, the “Personal Information”). With respect to this website, the Personal Information is protected in accordance with this Website Privacy Policy set forth below. This Website Privacy Policy applies only to this website ( We are not responsible for any other websites linked to this website.

Purpose of Use of Personal Information

We will use any of your Personal Information only for the purposes stated in this website, such as to provide you, in response to your requests and inquiries, with certain information tailored to your needs, and to distribute to you corporate documents including annual reports and environmental reports. We will not use the Personal Information for any other purposes without your prior consent.

Disclosure to Third Parties

We will not disclose the Personal Information to any third party without your prior consent except in the following cases:

  • when required by the applicable laws and regulations.
  • when it is necessary to protect human life, limb or property, and it is otherwise difficult to obtain your consent.
  • when it is particularly necessary to improve public health or to promote the nurturing of children, and it is otherwise difficult to obtain your consent.
  • when a national institution or local public organization, or a fiduciary thereof is obligated to cooperate with the execution of a statutory mission, and where there is a possibility of interfering with such execution by obtaining your consent.

Management of Personal Information

We take appropriate measures to prevent leakage or outflow of the Personal Information.

Disclosure, etc. of the Personal Information

We respond to your request for disclosure, changes and the termination of use (all of which shall be a “Disclosure” as used herein of the Personal Information) as follow.

  • 1) Inquiry and response procedures

    If you would like to request disclosure of your Personal Information, please contact our office by mail stating such request and, enclose an appropriate identification document such as a copy of a driving license, passport or insurance card. We will respond to your request in writing.

    ITOCHU Corporation
    Corporate Communications Division
    5-1, Kita-Aoyama 2-chome, Minato-ku, Tokyo
    107-8077, Japan

  • 2) Purpose of use of personal information obtained by your request for disclosure

    The personal information obtained in connection with your request for Disclosure, is used solely within the scope necessary for such Disclosure. We keep any documentation supplied by you for one year from the date of our response to your request, and will dispose of such documents thereafter.

  • 3) Cases where the Personal Information cannot be disclosed

    We are not permitted to respond to your request in the following cases:

    • Where the identity of the applicant cannot be confirmed (including the case of your request to the Disclosure by telephone and e-mail).
    • Where there is a possibility of endangering life, limb or property, or any rights on benefits of the applicant or a third person.
    • Where such Disclosure will violate other laws.
    • Where such Disclosure apparently breaches public order and morals, and significantly runs counter to social justice.

Complaints Office

With request to complaints or often comments about our handling of the Personal Information, please contact us by using one of the following means:

  • By mail;

    ITOCHU Corporation
    Corporate Communications Division
    5-1, Kita-Aoyama 2-chome, Minato-ku, Tokyo
    107-8077, Japan

  • By e-mail
  • Visit to our office

    We are unable to discuss directly if you visit us.

Revision of this Policy

This policy may be changed as needed from time to time in accordance with changes to the applicable laws and regulations.